Shipping + Policies

All orders are shipped from Belgium. With the occasional exception, articles will ship within 7 business days. If your package is a gift and you would like to make arrangements to have it shipped earlier, please send us an email and we will get working on it right away. Arrival times vary by destination.

All our products are packed with care to protect your shipment. But still something can be wrong. The shipping is on your own responsibility, glass can break.

International customers: You may be subject to import taxes, customs duties and fees, which are levied once a shipment reaches your country. These additional charges for customs clearance must be paid by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, you should contact your local customs office for further information. Items are shipped first class and have NO tracking number. If you would like your package to be traceable, additional shipping costs will apply. Please contact us for more details. We do not guarantee arrival times on international shipments.

Don’t hesitate to contact us with questions or concerns.